Contact
We'd Love to Hear From You
Have a question, concern, or just want to say hello? Our team is here to help. Reach out and we'll get back to you as soon as possible.
Order & Shipping Questions
For questions about your order status, delivery times, or tracking, please have your order number ready when you contact us.
Damaged or Incorrect Items
All our products are carefully inspected and packed before dispatch. As each item is handcrafted and made to order, we are unable to process returns or exchanges once an order has been placed and shipped.
However, if your item arrives damaged or incorrect, we sincerely want to resolve it.
Here's what to do:
- Contact us within 3 days of receiving your shipment
- Attach a video clearly showing the issue
- Include your order number in the message
Please note: Claims submitted after 3 days or without video proof cannot be processed under any circumstances.
Product Questions
Need help choosing the right product or unsure about sizing, materials, or customization? We're happy to guide you — just reach out!
Get In Touch
Email: knitnestcrochetroom@gmail.com
Phone: +91 8088234346
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (IST)
Response Time
We typically respond to all inquiries within 24–48 business hours. During peak seasons, it may take a little longer — we truly appreciate your patience.
Fill out the form below and we'll get back to you as soon as we can!